Centre Services

Customer Service Desk

Located near Harris Scarfe and Service SA, the Customer Service Desk is open during Centre Opening Hours and provides the following services:

  • Centre directions and information
  • Public announcements
  • Community information
  • Free gopher and wheelchair hire
  • Lost and found
  • Centre Gift Card sales
  • Lost person assistance
  • Free stroller hire

Please note, there are a limited number of gophers, wheelchairs and strollers available for hire. Maximum 2 hour hire time available. Bookings are welcome and take priority over walk-ins. Photo ID is required when hiring. For more information, please visit our Customer Service Desk or call 08 8255 3411.

Family Services

Elizabeth City Centre is proud to offer the following services for families in our community:

  • Family rooms
  • Indoor playground 
  • Pram car parks
  • Free stroller hire

Our family rooms include private feeding areas, bottle warming facilities, change tables, family toilets, and play areas. Find them located in our Southern Amenities (by the Food Court), as well our Western Amenities (by our North and West Malls).

Elizabeth City Centre has an indoor play centre suitable for preschool children aged 1-5 years old. The indoor playground is located in the North Mall by Cafe Lingo and our Customer Service Desk and is ideal for entertaining kids before or after shopping.

Elizabeth City Centre Indoor Playground

Disabled Facilities

Elizabeth City Centre has the following facilities for disabled patrons:

  • Free wheelchair and gopher hire
  • Disabled amenities including High Care Room with adult change table and hoist (located at the Southern Amenities)
  • Disabled parking spaces for permit holders
  • Priority tables in our Food Court 

Wheelchair and gopher hire is a free service available from the Customer Service Desk located near Harris Scarfe and Service SA. For bookings and enquiries, please visit our Customer Service Desk or call (08) 8255 3411.

Disabled toilet facilities can be found at our Western Amenities (located off of the North and West Malls) and also our Southern Amenities (located by the Food Court).

Our Southern Amenities also include a High Care Room featuring adult change table and hoist. For access to the High Care Room, a Master Locksmith Access Key is required. Please visit the Master Locksmiths website by clicking here for more information. All other disabled toilets can be accessed without a key.

Disabled parking spaces are located by most mall entries for permit holders.

Priority tables with extra space for our mobility impaired shoppers are located on the Western end of the Food Court.

For any questions regarding facilities at Elizabeth City Centre, please visit our Customer Service Desk or contact us on 08 8255 3411.