Customer Service Desk
Located near Harris Scarfe and Service SA, the Customer Service Desk provides:
- Centre directions and information
- Public announcements
- Community information
- Free gopher and wheelchair hire
- Lost and found
- Centre Gift Card sales
- Lost person assistance
- Free stroller hire
Please note, there are a limited number of gophers, wheelchairs and strollers available for hire. Maximum 2 hour hire time available. Bookings are welcome and take priority over walk-ins. Photo ID is required when hiring. For more information, please visit our Customer Service Desk or call 08 8255 3411.
|Customer Service Desk Hours|
|Monday||09.30am - 05.30pm|
|Tuesday||09.30am - 05.30pm|
|Wednesday||09.30am - 05.30pm|
|Thursday||09.30am - 09.00pm|
|Friday||09.30am - 05.30pm|
|Saturday||09.00am - 05.00pm|
|Sunday||11.00am - 05.00pm|
|Public Holidays - centre closed||CLOSED|
|Public Holidays - centre opened||11.00am - 5.00pm|
Elizabeth City Centre is proud to offer the following services for families in our community:
- Family rooms
- Indoor playground
- Pram car parks
- Free stroller hire
- Kiddy Cruiser hire
Our family rooms include private feeding areas, bottle warming facilities, change tables, family toilets, and play areas. Find them located in our Southern Amenities (by the Food Court), as well our Western Amenities (by our North and West Malls).
Elizabeth City Centre has an indoor playcentre suitable for preschool children aged 1-5 years old. The indoor playground is located in the North Mall by Cafe Lingo and our Customer Service Desk and is ideal for entertaining kids before or after shopping.
To hire a stroller or Kiddy Cruiser, please visit our Customer Service Desk, located near Harris Scarfe and Service SA, or contact 08 8255 3411.
Elizabeth City Centre has the following facilities for disabled patrons:
- Free wheelchair and gopher hire
- Disabled amenities including adult change table and hoist
- Disabled parking spaces for permit holders
- Priority tables in our Food Court
Wheelchair and gopher hire is a free service available from the Customer Service Desk located near Harris Scarfe and Service SA. For bookings and enquiries, please visit our Customer Service Desk or call (08) 8255 3411.
Our new disabled toilets including adult change table and hoist is conveniently located in our Southern Amenities (near the Food Court). A Master Locksmith Access Key is required to access these facilities. Please visit the Master Locksmiths website by clicking here for more information.
Disabled toilet facilities can also be found in our Western Amenities (by our North and West Malls).
Disabled parking spaces are located by most mall entries for permit holders.
Priority tables with extra space for our mobility impaired shoppers are located on the Western end of the Food Court.
For any questions regarding facilities at Elizabeth City Centre, please visit our Customer Service Desk or contact us on 08 8255 3411.